Privacy Policy

Last Updated: 04 Aug 2023

Welcome to Cloftware Technologies Private Limited ("us", "we", or "our"). We value your trust in our school ERP services and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in relation to our website and services (collectively, the "Service").

1. Information We Collect

We gather various types of information to provide and improve our Service:

Personal Information:

- When you create an account or engage with our Service, we collect your full name, email address, phone number, and other contact details. For students, we may also collect names, class details, attendance records, and academic performance data. This information is essential for efficient educational management.

Payment Information:

- If you choose our premium services, we collect payment-related details such as credit card information or billing addresses. This data is securely handled by trusted payment processors solely for transaction purposes.

Usage and Log Data:

- We automatically collect information about your interactions with our Service, including IP addresses, browser types, device information, and pages visited. This data aids in understanding user behavior and enhancing the Service.

Cookies and Tracking Technologies:

- Our website employs cookies and similar technologies to enhance user experience, analyze usage patterns, and optimize our offerings. These tools allow us to customize the Service according to your preferences.

2. How We Use Your Information

We utilize your personal information for various purposes, including:

Service Delivery:

- Your data enables us to grant access to our School ERP services, manage user accounts, and facilitate communication within the educational community.

Improvement and Analysis:

- By analyzing user preferences and behavior, we enhance the functionality of our Service, identify areas for improvement, and optimize user experience.

Communication:

- We may use your contact details to send critical notifications, updates, and relevant marketing materials related to our Service. You have the right to opt-out of marketing communications.

3. Data Security

Protecting your personal information is a top priority:

4. Sharing of Information

We share your information in limited circumstances:

Service Providers:

Legal Compliance:

5. Your Choices and Rights

You possess rights regarding your personal information:

Access and Correction:

Data Deletion:

Marketing Communications:

6. Children's Privacy

Our Service is not designed for children under a certain age (e.g., 13). We do not knowingly collect their personal information without parental consent.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant revisions will be communicated to you.

8. Contact Us

For questions, concerns, or requests related to your personal information or this Privacy Policy, please reach out to us at:

Cloftware Technologies Private Limited

By using our School ERP website and services, you agree to the terms outlined in this Privacy Policy.